Pricing, Contracts, and Operational Processes for Agencies and Studios

Agencies and studios benefit from transparent pricing, clear paperwork, and predictable operational processes. The following sections provide detailed information on available plans, contracts, processes, and support options.

Commercials

  • Pricing:
    • Simple self-serve plans are offered for immediate access.
      • Playground (free)
      • Host User ($5/user/mo)
      • Dev User ($10/user/mo)
    • Tailored pricing is available for teams or high-volume requirements.
  • Invoicing:
    • Receipts are automatically available for all self-serve purchases.
    • Formal invoices are provided upon request to meet organizational needs.
  • Payment Methods:
    • Major credit cards are accepted through the billing provider.
    • Alternative payment methods (such as invoice or ACH) may be available for annual or high-volume agreements.

Contracts and Policies

  • SLA/Uptime:
    • No public Service Level Agreement (SLA) is published.

Operations and Support

  • User Management:
    • Invite team members and control access at the project level to ensure secure and effective collaboration.
  • Environments:
    • Deploy to staging and production environments independently to reduce deployment risks.
  • Onboarding:
    • Onboarding checklists and live guidance are available to help teams with first-time rollouts and ensure a streamlined start.

Frequently Asked Questions

QuestionAnswer
Can we pay by invoice/ACH?Yes, for annual or larger agreements. Contact support for arrangements.
Do you have a W-9/Tax residency form?Not at this time.
Do you support SSO or domain-based access?Not at this time
Jared Malan